Image Source: http://www.artistography.org/ I came across this quote sometime back (no idea who said it!) "A well-designed product requires no documentation". Though I understand the underlying reason, it is a debatable one. Good product documentation is essential, given that the users/customers are so different from the creators of the product. Product managers need to consider documentation as an essential "feature" of their product. The depth and rigor of documenting every single workflow, use-case and product feature entirely depends on the product context, domain, target segment and most importantly, what your users need. Nevertheless, based on what I have observed across various software products, good product documentation essentially follows these 7 best practices. Before I cover them, let me clarify that product documentation refers to "Help" section of your product/app where your users would look for information whenever they have ...
Simplifying health, wellness and psychology through Indian Knowledge Systems